Bike Lockup – There is back storage/lockup facilities located in the underground parking area, available on a first-come first-served basis. Members will be able to access it through the front entrance during regular working hours.
Boardroom/Meeting Room Usage – To view availability and book the rooms you need to visit book.suite-genius.com. If the rooms are not in use, you are free to work in there for a change of scenery or if you need some extra space for a particular project. As a common courtesy, please clean up after meetings, wipe down whiteboards and leave the rooms clean for your coworkers.
Common Areas – This is a matter of common sense and respect for others. When using the kitchen, lounge, meeting rooms or shared desk areas, please clean up after yourself, and help out if you see a mess that isn’t yours but needs cleaning.
Confidentiality – During your participation in and use of the services at Suite Genius you may be exposed to Confidential Information. This includes information, in whole or in part, that is disclosed by Suite Genius or a member that is non-public, confidential or proprietary in nature. You are obligated to maintain all information in strict confidence, not disclosing to any third parties.
Events – From time to time, Suite Genius may host community, networking or special events, or open the space up for private events. Please keep in mind that if you have a private office or are a Perma Genius member, your workspace may be visible by members of the general public. You will be given advance notice of any events and if the space will be temporarily unavailable to use.
Guests – Any guest must be accompanied by a member at all times. The inviting member will be responsible for their guests actions at all times.
Insurance – Suite Genius carries Liability and Business Personal Property insurance. As a member, it is strongly suggested that you carry a Renters Insurance policy to cover your own equipment while using our space. You can most likely extend your home/residence policy to cover premises of Suite Genius.
Internet Usage – No spamming, posting or downloading files that you know or should know are illegal or that you have no rights to. Do not give Suite Genius Internet access to any other person or device unless you get permission. It’s shared Internet, so respect bandwidth and avoid streaming of audio or video when possible.
Invoicing and Payment – Monthly memberships are automatically processed based on their membership type. Payment is required at the beginning of the month for that period. All payments are done with credit cards, processed online through 128bit encryption. We do have the option to process membership fees using pre-authorized debit for Shared Genius, Perma Genius and Private Office memberships – please ask if interested.
Liability – All members and guests are responsible for their own belongings and actions. Should any action or inaction cause damage or cost to Suite Genius then that cost will be levied to that member or members. The member shall indemnify and save harmless Suite Genius from all claims, losses or damages, and any associated costs, which relate to or arise out of any acts or omissions of the member or the member’s guest(s).
Mail / Address Use – All members at Suite Genius are able to use the location address as their own business address through the duration of their membership. You must use the exact address as it appears on our Contact page of our website. Mail must be addressed to Your Name or Company Name, along with our address. We will notify you by email of new mail upon arrival, and hold for pickup. Please contact us to arrange pickup. We do not accept “postage due” or COD items. We don’t have receptionists or staff on site at all times to collect mail. All members in the space can sign for member’s packages and put the mail/package in the mail storage area at either location.
Open Environment – This is an open office shared by many different people and organisations. Anything said should be expected to be heard by others. Be respectful.
Pets – Pets are conditionally allowed under the discretion of Suite Genius and the building owner. Pets must be clean, well behaved and not leave a mess or the building management or Suite Genius has the right to ask them to be removed from the premises. Please do not allow them to roam around the premises, they are to be kept near you at all times. Happy pets = happy members!
Quiet Enjoyment – All members and guests have the right to quiet enjoyment and any behaviour that breaches this will not be condoned. If someone or something is making more noise than you like, but they’re still being respectful, please put on your headphones and listen to some music.
Renewal and Termination – Membership is a privilege not a right, misconduct can result in immediate termination. Suite Genius renewal is automatic unless advised by the member. Members can terminate this agreement at any time by providing one month’s notice by email. If a member is on a 6 or 12 month pricing plan and chooses to terminate the agreement before the term is up, they will be charged the difference between their plan and the next highest plan within their membership category. ie: a Shared Genius member on a 6 month pricing plan, leaves with notice in 4 months, the difference of $350 (month to month rate) minus current rate of $325, times 4 months equals $100. This amount will be charged in addition to their last month of membership. Private office memberships have a 3 month minimum membership and then is month to month after that period.
Security Keys – These keys belong to the building owner and must be looked after carefully. Failure to return either of these at the end of the agreement will result in a $100 charge to your bank account or credit card on file.